Privacy Policy

At Futugo, we are committed to safeguarding the privacy and security of our users. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you interact with our marketplace. By using Futugo, you agree to the terms outlined in this policy.

1. Information We Collect:

a. Personal Information:

   - When you create an account or place an order, we may collect personal details such as your name, email address, shipping address, and contact information.

b. Transaction Information:

   - We collect information related to your purchases, including order details, payment information, and transaction history.

c. Device and Usage Information:

   - We gather data about the devices you use to access Futugo, including IP addresses, browser information, and device identifiers.

2. How We Use Your Information:

a. Order Processing:

   - We use your information to process and fulfill orders, manage deliveries, and provide customer support.

b. Account Management:

   - Your account information is utilized for account creation, login, and personalization of your shopping experience.

c. Communication:

   - We may use your contact information to send order updates, promotional offers, and important communications related to your account.

d. Improving Services:

   - Data analysis helps us enhance our services, optimize website functionality, and improve the overall user experience.

3. How We Share Your Information:

a. Third-Party Service Providers:

   - We may share your information with trusted third-party service providers for purposes such as payment processing, order fulfillment, and marketing.

b. Legal Compliance:

   - We may disclose information when required by law, in response to legal requests, or to protect our rights, privacy, safety, or property.

4. Your Choices:

a. Account Settings:

   - You can review and update your account information through your account settings.

b. Communication Preferences:

   - You have the option to manage your communication preferences, including opting out of promotional emails.

5. Security Measures:

a. Data Security:

   - We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

b. Payment Security:

   - Your payment information is processed securely, and we do not store your complete payment details.

6. Children's Privacy:

Futugo is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that a child has provided us with their data, please contact us, and we will take appropriate steps to address the issue.

7. Changes to Privacy Policy:

We reserve the right to update this Privacy Policy to reflect changes in our practices. It is advisable to review this policy periodically.